Staying on Time

We try very hard to stay on schedule and respect your time during your office visit.  However, several factors affect this goal.

  1. We try to give each patient the time we need to treat their problem.  In many cases our patients have complicated problems with a history of multiple previous surgeries and records or imaging studies that require review. Scheduling is in imperfect science and we cannot anticipate the time required in each case.
  2. We try to see emergency cases or severe problems within 24 to 48 hours in order to provide proper care. Neither we or you get to choose when you get hurt. Adding on emergency cases will sometimes force us to run behind. We do not always have enough emergency slots to accommodate these cases.
     

Please help us to stay on time by:

  1. Completing your forms prior to arriving to avoid waiting prior to your visit. Sending the information through your Patient Portal a few days prior to your visit is the quickest way.  You may also fax them to us prior to your visit at 724-933-3332. This allows us to enter your information into your electronic medical record ahead of time and avoid waiting.
  2. Please turn your cell phone off or to silent in the office. Waiting for people to finish connecting business or conversations is a frequent delay.
  3. Bring your laboratory reports, x-ray or other imaging studies or other tests with you.  Tell the testing facility that we need to receive the report 3 days prior to your visit.  Waiting while we contact the facility, sign HIPAA privacy waivers and retrieve your results can take 30 to 45 minutes! In some cases your appointment may need to be rescheduled.
  4. Please call if as soon as possible if you need to cancel or reschedule your appointment so that we may allow another patient to use the appointment and avoid waiting to be seen.
  5. Please arrive on time for your appointment.  Several patients arriving late tends to "snowball", causing us to run late and be unable to catch up.  In consideration of our other patients, we may need to reschedule your appointment.  Please call if you are running late so that we may advise you.
  6. Please do not ask for Dr. Bowman to evaluate an additional problem or family member that were not scheduled when you made the appointment.  If you have a new injury while being treated for a previous problem, call us so that we may allot the appropriate time to treat both. “While you’re at it” can be deadly to the schedule.