We try very hard to stay on schedule and respect your time during your office visit. However, we also trying to adhere to the following rules to provide our patients with the care they truly need:
- We try to give each patient the time we need to properly treat their problem. In many cases, our patients have complicated problems with a history of multiple previous surgeries, as well as a number of records or imaging studies that require review. Unfortunately, scheduling is an imperfect science and we cannot always anticipate the time required in each case.
- We try to see emergency cases or severe problems within 24 to 48 hours in order to provide proper care. Neither we or you get to choose when you get hurt. Adding on emergency cases will sometimes force us to run behind during the day. We do not always have enough emergency slots to accommodate these cases, and we apologize in advance for any trouble this may cause.
Know That You Can Help Us Stay On Time By:
- Completing your forms in advance. While we do provide forms to our patients in our office, we also offer them online. This allows you to send the information us digitally (through the Patient Portal), to fax the information, or to bring it to your appointment.
- Please turn your cell phone off or to silent while in the office. Waiting for people to finish their business or personal conversations is unfortunately a frequent delay.
- Provide your laboratory reports, x-ray, and/or other imaging studies or tests for review. Specifically, tell the testing facility that we need to receive the report 3 days prior to your visit. This will be much more convenient than waiting while we contact the facility, sign HIPAA privacy waivers, and retrieve your results during your visit (this process can take 30 to 45 minutes!). It will also prevent your appointment from being rescheduled to a date where your reports will be available.
- Please call if as soon as possible if you need to cancel or reschedule your appointment. This way we may allow another patient to use that time and avoid waiting to be seen.
- Please arrive on time for your appointment. Late arrivals can "snowball" and cause us all to run late. If a delay is unavoidable, please call so that we may advise you on the next steps. Know that in consideration of our other patients, we may need to reschedule your appointment.
- Please do not ask for Dr. Bowman to evaluate an additional problem or family member. We ask that you only ask questions related to the issue initially reported to us when you made the appointment. “While you’re at it” type questions can lead to significant delays. So if you experience a new injury while being treated for a previous problem, call us promptly regarding your scheduling needs. We’ll be glad to provide the appropriate time needed to treat all of your health issues.